you can look at that information to see if you can decipher any specific information about the (at this point in your case) non-existent imaging device.Īnd one last thing for this post. the choice is yours there but if you choose to use it it could be of assistance without actually installing anything through it as it will display out of date drivers for the individual hardware components inside your 17 R3 which may not be made available via Dell themselves. it did a good job for me and I am now running Win 10 Home on it without issue. ![]() to find problem drivers because the F60 is unsupported for Windows 10. ![]() I say that I wouldn't normally recommend it because as everyone knows, it is always better to find the required drivers from the manufacturer, however I have used Driver Booster 5 on a secondary laptop of mine. Now I am also going to recommend something that I normally wouldn't if none of those helped out, and that is, to download and run Driver Booster 5 Free from ioBit which you can find here: Does that help ?Īlright so it seems you have the latest BIOS - ruled out of the equation then.Ĭonsidering that imaging devices is missing from your Device Manager, Solution 1) from the following article will not be of help to you but take a look at Solution/s 2) through 5) and give them a go (assuming the error is witnessed if running the Camera Trusted Microsoft Store App): ![]() I opened up the system info and the bios Version is Alienware 1.6.1. If you don't have 1.6.1 then download it and flash and see if that fixes the issue.īy the way, patience is a virtue and at this point I am personally only trying to eliminate anything with the information I am finding which might/might not solve the problem on your behalf so hang in there (if I can't help then I'm sure someone else will be able to assist you)Īnd yes. I'm still assuming that you have Windows 10 and you haven't said otherwise so right click your Windows/Start button -> click Search -> type msinfo32 into the search boxĮnsure that the BIOS version reported by msinfo32 is 1.6.1 I.e., the latest BIOS version available for the R3 which you will find here: Can you confirm that you have BIOS Version 1.6.1 - don't always trust support assist!
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